Forward Thinking

Welcome to Forward Thinking, where we explore the ideas, insights, and strategies shaping the future of leadership, organizational change, and culture. This is where we share what we’re learning in the field—what’s working, what’s shifting, and what leaders need to be paying attention to. Grounded in practice and informed by research, our posts are designed to help you think more critically, act more intentionally, and lead more effectively in times of change.

The Multi-Hat Leader: Navigating the Tension of the First Team

The Multi-Hat Leader: Navigating the Tension of the First Team

Leaders on a first team must be able to vacillate between representing their unit and leading the broader organization. This post introduces the Hats metaphor and provides practical scripts to help leaders communicate their perspectives with clarity, honesty, and strategic alignment.

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